Are you a Customer Service superstar looking for a change?  Do you take pride in delivering outstanding service, paying attention to the details, and ensuring every customer feels valued? 

We have a fantastic opportunity for the right person to join our friendly & dynamic Business Support team. This role is permanent, full-time, working 40 hours per week Monday to Friday. 

If you excel at multi-tasking, enjoy problem‑solving, and can think on your feet while still following well‑defined processes, then this could be the role for you.  We are looking for someone who enjoys working independently, but also as part of a wider team, is reliable, conscientious and likes to show initiative. 

KEY TASKS AND RESPONSIBILITIES 

• Frontline customer service – walk-in visitors, incoming calls and emails 
• Client database management 
• Coordination of staff travel requirements 
• Data entry, word-processing, filing & mailing correspondence 
• Internal business communications, including flyers and eNewsletter creation on a regular basis 

EXPERIENCE AND SKILLS 

• Previous reception, administration or call centre experience is preferred 
• A confident, professional telephone manner & excellent communication skills 
• Comfortable with computer systems & programmes (Microsoft suite etc) 
  

What we offer 

• A supportive and inclusive team environment 
• Job related learning and development opportunities 
• Subsidised employee schemes, company led social events and health initiatives 
• An environment for fostering & developing talent and enabling innovation & individual growth 
  

How to apply 

Interested?  If this sounds like a good fit for you, click apply now. 

Please ensure you include a cover letter with your cv detailing why you feel you are the best candidate for the role. 

Please note: Closing date may be subject to change; active candidate shortlisting will take place during the advertising period.