Join a team where relationships drive results!

Are you passionate about building strong client partnerships and delivering exceptional service?

We’re looking for a Client Services Manager – Key Account Manager to take ownership of a portfolio of key Agricultural clients and help them achieve their goals while expanding existing key accounts, delivering technical information and driving new business growth.

In this role, you’ll:

• Manage day-to-day client needs while supporting their long-term strategic objectives
• Build trusted relationships with clients and industry stakeholders
• Work closely with the wider Agriculture team to deliver exceptional customer service
• Identify and convert sales opportunities, growing existing accounts and securing new business
• Develop and implement key account management plans
• Represent our brand at industry events, conferences, and client visits, sharing technical knowledge and insights in a way that is engaging and easy to understand.

What you’ll bring:

• 3–5 years’ experience in a customer-facing, technical service, laboratory, sales, or quality role
• Knowledge of the agriculture industry; a knack for building rapport and turning it into trusted relationships
• Proven ability to upsell and manage sales pipelines and deliver technical information to clients
• Strong written and verbal communication skills
• Highly developed interpersonal skills, including patience,empathy and collaboration

Education:

• A degree in Business, Communication, or Science is advantageous, but not essential.

What we offer

• A people-centred workplace - hybrid office/work from home
• Strong support and collaboration from the broader commercial team
• Job-related learning and development opportunities
• Subsidised employee schemes, company lead social events and health initiatives
• An environment for fostering & developing talent and enabling innovation & individual growth

Who we are

Hill Labs is an independent New Zealand based Analytical Testing Laboratory. We apply technology to provide excellent analytical services for our customers in the Environmental, Agriculture, Food & Microbiology sectors. We are a business firmly committed to developing our people and enabling innovation in a family-friendly, values driven, 100% New Zealand owned business.

If you’re ready to combine your technical know-how with relationship-building skills and make a real impact, we’d love to hear from you!

How to apply

Click Apply Now!

Please ensure you include a cover letter with your cv detailing why you feel you are the best candidate for the role.

Please note: Candidates will be actively shortlisted during the advertising period. Closing date subject to change without notification.